General Terms and Conditions for Tent Rental

These general terms and conditions apply to all quotations, agreements and invoices of:

Atlas Outdoors
Address: Haldertstraat 276, 3390 Tielt-Winge
Email: info@atlas-outdoors.be

Hereinafter referred to as "the lessor".

2.1. By placing an order, signing a quotation or paying a deposit, the client fully accepts these general terms and conditions.

2.2. Deviations are only valid if confirmed in writing by the lessor.

3.1. All quotations are non-binding and valid for the period stated. If no period is stated, validity is 30 days.

3.2. A reservation is only final after written confirmation and/or payment of a deposit.

3.3. Changes may result in a price adjustment.

4.1. All prices are exclusive of VAT unless otherwise stated.

4.2. A deposit of up to 50% may be requested upon reservation.

4.3. Unless otherwise agreed, invoices are payable before collection or delivery.

4.4. Late payment automatically incurs interest and a fixed compensation in accordance with Belgian law.

5.1. The lessor may request a security deposit before collection or delivery.

5.2. The deposit serves as security for damage, loss, theft, extra cleaning or missing parts.

5.3. The deposit will be refunded after inspection of the equipment, less any costs incurred.

6.1. Unless otherwise agreed, the client collects the equipment from the lessor's premises and returns it themselves.

6.2. From the moment of collection until return, the client bears full risk for loss, theft or damage.

6.3. The client is responsible for correct and safe transport. Damage during loading, transport or unloading is entirely at the client's expense.

6.4. Equipment must be returned clean, complete and in the same condition.

6.5. Late return may result in an additional rental day being charged for each day started.

6.6. The client must have a suitable vehicle. The lessor may refuse collection if transport appears unsafe or unsuitable.

7.1. Delivery and collection by the lessor are optional services at additional cost.

7.2. Delivery and installation times are indicative.

7.3. The client ensures free and safe access to the location.

7.4. Additional costs due to waiting time, poor accessibility or incorrect information will be charged.

8.1. The client is responsible for correct and safe anchoring of the tent, unless the lessor carries out the installation and anchoring themselves, in which case it falls under the lessor's responsibility.

8.2. The client is responsible for reporting underground pipes or structures.

8.3. Damage caused by missing or incorrect information is entirely at the client's expense.

9.1. The client uses the equipment as a careful and responsible person.

9.2. Modifications without permission are prohibited.

9.3. Open fire, fireworks or heat sources are only permitted with written consent.

10.1. The client is fully liable from collection until return.

10.2. Damage, loss or missing parts will be charged at repair or replacement value.

10.3. Excessive soiling may result in cleaning costs.

11.1. Tents protect against normal weather conditions but not against extreme weather events.

11.2. The lessor is not liable for damage caused by storms, wind, hail, snow, flooding or force majeure.

11.3. The client remains responsible for the equipment during the entire rental period.

12.1. The lessor is only liable for proven gross negligence.

12.2. The lessor is not liable for indirect damage, loss of profit or event cancellations.

12.3. Liability is limited to the invoiced amount of the agreement.

13.1. The client is fully responsible for taking out and maintaining appropriate insurance covering at minimum civil liability and damage to rented goods for the entire rental period.

13.2. The rented equipment remains entirely at the client's expense and risk from collection or delivery until return or collection, regardless of the cause of damage or loss.

13.3. If no insurance is taken out or if the insurer refuses to intervene, the client remains fully liable for all damage, loss or costs.

Cancellation charges are calculated as follows:

• More than 30 days before start: 25% of the total amount • 30–14 days before start: 50% of the total amount • Less than 14 days before start: 100% of the total amount Costs already incurred remain due in all cases.

15.1. Force majeure means any unforeseeable and unavoidable event beyond the lessor's control that makes execution of the agreement wholly or partially impossible, including but not limited to: extreme weather conditions, storm damage, fire, strike, illness, government measures or other circumstances beyond the lessor's reasonable control.

15.2. In the event of force majeure, only the lessor has the right to cancel or suspend the agreement in whole or in part.

15.3. In the event of cancellation or suspension due to force majeure, the lessor owes no compensation to the client.

15.4. Any amounts already paid for services that cannot be performed due to force majeure will be refunded or offset, without additional compensation.

16.1. Visible defects must be reported immediately upon collection or delivery.

16.2. Other complaints must be submitted in writing within 5 working days.

Personal data is processed in accordance with GDPR legislation and solely for the purpose of executing the agreement.

Belgian law exclusively applies to all agreements. Disputes fall under the competent courts of the lessor's registered office, unless mandatory consumer protection law provides otherwise.